Insight
The Best Thinking in Today's Business PressTM

Transcendental Defenestration
Iomega's fall from grace demonstrates when you need to let go of your strengths and start from scratch <...more>

Hypergrowth!
The lessons drawn from a hypergrowth experience can help companies which are facing a down market. <...more>

Avoiding the Icarus Plunge
Evidence indicates that high-flying firms are poised for an unexpected fall. Here are a few exercises for staying in (or returning to) the rare air of high growth... <...more>

Money Here, Money There
Those wonky wizards at Pfizer have discovered the remedy for one of the most pervasive corporate ailments: squandering valuable employee time on low-value activities. <...more>

Look Ma, No Plutonium!
CMOs could extend their lifespan considerably by implementing two changes in how they approach their jobs and their market. (Take note: other C-suiters will benefit too.) <...more>

Uncle Lenny and the iPod
"You can prosper even when most of your ventures fail—so long as your successes are successful enough" <...more>

The Hidden Drivers of Choice
Have you ever tasted cucumber Pepsi? Many important drivers of customers’ decisions are hidden—often from themselves.  Understanding customers requires more than simply asking them what they want and why. <...more>

Doctor's Orders: Don't Get Too Lean
Lean and six sigma are powerful approaches which have generated extraordinary gains for practitioners; however, unfettered implementation of these concepts is a dangerous prescription for your company’s long term health. <...more>

Chasing Small Opportunities
The salient lessons in this story are actually how poorly companies evaluate new opportunities and their tendency to turn a blind eye to projects which threaten their margins.  <...more>

Playing Your Song
Many (if not most) salespeople are tapping out the corporate song while customers give them puzzled looks, and when it comes to the corporate vision the rank and file just “don’t get it.  <...more>

Politicians' Selling Strategy, and Why I'm Not Buying It.
I've decided to set up an automatic dialing system which calls my congressman every half hour and leaves the same dull, monotone message explaining why he should visit my home and do something about the stack of dishes starting to pile up in the sink.<...more>

Want to be great? Ask Someone Else!
Ask customers, that is. Over and over and over. What happens when you combine Fortune and Business Week? Well, I’m not sure you’ll make a fortune in a week, but you do get a key insight to make your company more successful. <...more>

You're Hiring the Wrong Salespeople
Ask a salesperson what the most important job skill is and they’ll say, “Building relationships. This is a relationship business.”  Too bad they’re wrong. <...more>

Ascendant Client on Front Page of the WSJ
Follow Bill Olson’s excellent example: find a couple of mentors/ coaches whom you completely trust, and turn to them on a regular basis for feedback and coaching. <...more>

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